All these capabilities come together to help you stay productive anywhere, anytime. You can also download Adobe Reader to mac OS X, Android, and iOS devices to view the files stored in your Adobe Cloud. The official Adobe Reader DC for Windows program is compatible with Windows 2008 or newer. All these actions can be done from a computer or mobile phone. In addition to viewing portable document format files, you can open and interact with various forms and multimedia embedded in the document. You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.Adobe Reader DC is a cloud-based program that allows you to view, print, sign, share and annotate PDF files. Please try to reset the Acrobat preferences as described here. Go to Help > Check for updates and reboot the computer once.Īlso try to repair the installation from the help menu (Win Only) and see if that works. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 3 installed. Hi you are doing well and sorry to hear that. Try to Add file and Folder to the Whitelist of Acrobat / Reader DC. Go to Edit (Windows), Adobe Acrobat / Reader DC (Mac) > Preferences > Enhanced Security > Add File and Add Folder path > Click OKĪlso, make sure you have the latest version 20.006.20042 installed.Note: Please turn on the security after testing. Go to Edit (Windows), Adobe Acrobat / Reader DC (Mac) > Preferences > Enhanced Security > Turn Off the Protected Mode and Uncheck the Enhanced Security and reboot the computer and check. For testing purposes, please try to turn off the protected mode.Are you on a personal network or on a company domain? Please try to switch the network and download the file to the computer locally and check.Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the issue still persists, we need some more information for a better understanding I hope you would be able to fix it by now.
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